Customer Service Overview

The level of after sales support available can be tailored to suit a wide variety of needs and requirements, all aimed at supporting our product in the field.

At Hamworthy Heating we take pride in our ability to look after our customers, and their interests, by providing a range of support services at every stage from enquiry right through to after sales and maintenance. This continued support can ensure that the products are installed, commissioned and operated to provide effective, efficient performance and a long life.

With energy prices rising at an ever increasing rate, it is also important to certify that your heating equipment, once installed, is running at its optimum level and maintained regularly to keep your energy bills to a minimum and avoid heating system failure.

We know that some of our customers look after the maintenance of their own plant, and to those customers who prefer this approach, we are happy to offer product training and technical support, to help them get things right first time and lower their costs of maintenance.

Hamworthy offers unrivalled support at all stages of a commercial heating project with:

• Initial design support for product applications
• Pre-sales enquiries and quotations
• Contracts and deliveries
• Commissioning
• Spares and warranty
• After sales service
• Tailored servicing contracts

Additional services that support installation contractors:

• On site boiler build and Commissioning
• Product training and technical expertise

Speak with Hamworthy to find out more about our after-sales service and support, and be assured that your heating and hot water services are in safe hands.