Service offer

Support from Hamworthy Heating does not stop when products are delivered to site. The level of after sales support available can be tailored to suit a wide variety of needs and requirements, all aimed at supporting our product in the field.

At Hamworthy Heating we take pride in our ability to look after our customers, and their interests, by providing a range of support services at every stage from enquiry right through to after sales and maintenance.This continued support can ensure that the products are installed, commissioned and operated to provide effective, efficient performance and a long life.

With energy prices rising at an ever increasing rate, it is also important to certify that your heating equipment, once installed, is running at its optimum level and maintained regularly to keep your energy bills to a minimum and avoid heating system failure.

We know that some of our customers look after the maintenance of their own plant, and to those customers who prefer this approach, we are happy to offer product training and technical support, to help them get things right first time and lower their costs of maintenance.

Hamworthy offers unrivalled support at all stages of a commercial heating project with:

• Initial design support for product applications

• Pre-sales enquiries and quotations

• Contracts and deliveries

• Commissioning

• Spares and warranty

• After sales support

• Servicing Options

Additional services that support installation contractors:

• On site boiler build and

• Product training and technical expertise

   

Speak with Hamworthy to find out more about our after-sales service and support, and be assured that your heating and hot water services are in safe hands.
 

Service products

At Hamworthy Heating we take pride in our ability to look after our customers, and their interests, by providing a range of support services at every stage.

• Enquiries and quotations for all commercial heating and hot water products
• Site visits and assessments from Hamworthy representatives
• Hamworthy contracts and site deliveries
• After sales service support from Hamworthy’s service team
• Commissioning by approved Hamworthy Heating engineers
• Plant log books issued by Hamworthy Heating
• Product training available on all heating and hot water products
• Technical support and comprehensive technical library for all commercial boilers, water heaters and pressurisation units
• Wide range of Service Options available from Hamworthy Heating Ltd
• Servicing by approved Hamworthy Heating engineers
• Spares service team at Hamworthy in Poole
• Replacement parts for all commercial boilers, water heaters and pressurisation units
• Warranty for new heating and hot water products
• Hamworthy Returns policy
• Who to contact